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​Privacy Policy

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At Cattaleya Essence, your privacy and trust are important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, book appointments, or receive services from us. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information in the following ways:

  • Personal Information: When you book an appointment, register on our website, or interact with us, we may collect personal details such as your name, phone number, email address, medical history, and payment information.

  • Usage Data: We may collect data about how you interact with our website, such as IP address, browser type, and device information, for the purpose of improving our services.

  • Cookies: Our website may use cookies to enhance your user experience. You can choose to disable cookies in your browser settings, but this may limit certain functionalities of the site.

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How We Use Your Information​

We use your personal data for the following purposes:

  • Service Delivery: To process appointments, provide treatments, and follow up on services.

  • Communication: To send you appointment reminders, confirmations, and other relevant updates.

  • Billing and Payments: To complete transactions related to your services.

  • Personalization: To tailor our services and offerings based on your preferences and needs.

  • Marketing: If you opt-in, we may use your contact information to send promotional materials, newsletters, or special offers. You can unsubscribe from marketing communications at any time.

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Data Security​

We are committed to ensuring that your personal data is secure. We use a variety of physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Sharing Your Information

We will not sell, rent, or share your personal information with third parties, except as follows:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in running our business, such as payment processors and marketing platforms.

  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena).

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Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

  • Data Portability: Request a copy of your personal data in a structured, commonly used format.

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Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please check back periodically to stay informed about how we are protecting your information.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: cattaleyaessence@gmail.com
Phone: 876-773-7542
Address: Montego Bay, St  James

This policy helps ensure transparency and trust with your clients. Feel free to adapt it according to your specific business practices and legal requirements.

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